Partnerships That Make a Difference

Utilities find a value in partnering with HomeServe, from the wide range of home repair plans for their customers to thought leadership in the utility industry.

Pillars of Engagement in a Changing Utility World

The one predictable thing about the energy industry is that it’s unpredictable.

Improving Satisfaction in an Ever-Changing Customer Landscape

How utilities are using partnerships with service providers to improve customer engagement

Take A Tour Of Our Award Winning Call Center

We Are Committed To Delivering The Best Experience To Customers.
Our First-Class Call Center Is A Critical Part Of That Equation.
Homeowner with a question about your policy or need one? Click here!

Partnering with HomeServe

A partnership with HomeServe gives your customers access to home repair plans that cover emergency home repairs and trusted access to a nationwide network of licensed, vetted contractors. This partnership not only delivers access, but CSAT too – customers of HomeServe utility partners report higher customer satisfaction with their utility.

HomeServe is the largest provider of home repair plans in the U.S., serving more than 3.7 million customers across North America. Outstanding service is delivered to our partners’ customers by our award-winning contact center and state-of-the-art technology.

Learn more about our suite of home repair plans, learn about a partnership or contact us.

Upcoming Events

Resources

Tap into HomeServe’s extensive industry knowledge and gain valuable insight through our numerous educational videos, whitepapers, presentations and case studies covering current issues affecting the energy industry, as well as infographics and re-caps of our live webinars.

Products And Services

Explore the products and services HomeServe offers to your customers. Our products cover everything from normal wear and tear on hot water heaters to emergencies occurring with your internal and external electric lines, heating and cooling systems, and even electric vehicle charging stations.

Latest Blog Posts

Natural Gas Leads Energy Industry in Decarbonization

Natural Gas Leads Energy Industry in Decarbonization

Not only is CCUS good for the environment, but it’s good for the economy – from the supply chain for the energy industry to supported industries such as carbon dioxide enhanced oil recovery, CCUS maintains current jobs and creates new ones. Since the U.S. is a leader in CCUS technology, U.S.-based utilities stand to play a significant global role in clean energy.

Helping Customers Navigate the Electric Vehicle Experience

Helping Customers Navigate the Electric Vehicle Experience

Ratepayers have long indicated their preference that their electric utility be involved with the installation of EVSE, whether it means the utility’s employees or a third party recommended or engaged by the utility. They are likely to contact you for information on local contractors who are available to safely install their chargers – HomeServe’s research found that nearly 30 percent will turn to their utilities for charger help. However, having a charger close at hand doesn’t completely relieve them of anxiety, because nearly three-quarters worry about their Level-2 charger malfunctioning or breaking.

HomeServe USA Reviews

Reputation Reviews

HomeServe in Action: Visit our Call Center

HomeServe works with hundreds of companies, cooperatives, and utilities across the US. Click below to learn more.

HomeServe works with hundreds of companies, cooperatives, and utilities across the US. Click below to learn more.