Take A Tour Of Our Award Winning Call Center

We Are Committed To Delivering The Best Experience To Customers.
Our First-Class Call Center Is A Critical Part Of That Equation.

Pillars of Engagement in a Changing Utility World

The one predictable thing about the energy industry is that it’s unpredictable.

Improving Satisfaction in an Ever-Changing Customer Landscape

How utilities are using partnerships with service providers to improve customer engagement
Homeowner with a question about your policy or need one? Click here!

Partnering with HomeServe

A partnership with HomeServe gives your customers access to home repair plans that cover emergency home repairs and trusted access to a nationwide network of licensed, vetted contractors. This partnership not only delivers access but CSAT too – customers of HomeServe utility partners report higher customer satisfaction with their utility.

HomeServe is the largest provider of home repair plans in the U.S., serving more than 3.7 million customers across North America. Outstanding service is delivered to our partners’ customers by our award-winning contact center and state of the art technology.

Learn more about our suite of home repair plans, learn about a partnership or contact us.

Upcoming Events

There are no upcoming events at this time.

Resources

Tap into HomeServe’s extensive industry knowledge and gain valuable insight through our numerous educational videos, whitepapers, presentations and case studies covering current issues affecting the water utility industry, as well as infographics and re-caps of our live webinars.

Products And Services

Explore the products and services HomeServe offers to your customers. Our products cover everything from normal wear and tear on hot water heaters to emergencies occurring with your water line, sewer system and even a leaky bathroom sink.

Latest Blog Posts

Roundtable offers member engagement solutions

Roundtable offers member engagement solutions

HomeServe will host “Innovation in the New Era of Member Engagement,” a roundtable for cooperative energy utilities, on December 2 at 2 pm. The panel will explore the intersection of technology and member engagement as well as best practices for engaging with...

Celebrating our Partners During Co-op Month

Celebrating our Partners During Co-op Month

Just as co-ops brought electricity to broad swaths of America, they are now answering the call to provide broadband internet to 6.3 million rural American households, a service that has become a ubiquitous part of our everyday life.

HomeServe USA Reviews

Reputation Reviews

HomeServe in Action: Visit our Call Center