Partnering with HomeServe
A partnership with HomeServe gives your customers access to home repair plans that cover emergency home repairs and trusted access to a nationwide network of licensed, vetted contractors. This partnership not only delivers access but CSAT too – customers of HomeServe utility partners report higher customer satisfaction with their utility.
HomeServe is the largest provider of home repair plans in the U.S., serving more than 3.7 million customers across North America. Outstanding service is delivered to our partners’ customers by our award-winning contact center and state of the art technology.
Tap into HomeServe’s extensive industry knowledge and gain valuable insight through our numerous educational videos, whitepapers, presentations and case studies covering current issues affecting the water utility industry, as well as infographics and re-caps of our live webinars.
Products And Services
Explore the products and services HomeServe offers to your customers. Our products cover everything from normal wear and tear on hot water heaters to emergencies occurring with your water line, sewer system and even a leaky bathroom sink.
Latest Blog Posts
There are three types of homeowners who are less likely to pursue energy efficiency measures: those who are unaware of the value of regular home maintenance and have an “if it isn’t broken, don’t fix it” mentality; those who are aware of the issue, but are low- to moderate-income households who can’t afford home maintenance or upgrades; and those who are newer to home ownership and have little experience with maintenance.
Energy resilience, while vitally important, is becoming more and more challenging in the face of increased extreme weather events which are projected to cause more frequent and longer power outages. The COVID-19 pandemic is further compounding resiliency issues for...
Co-ops should embrace video in a variety of ways – a short animated video can effectively relay a message or act as an explainer for services or frequently asked questions. Video can introduce board members to the broader membership or frequently seen front office faces. Taking it even further, augmented reality can demonstrate how assets, such as wind turbines, work.