Month: May 2018 Articles

Marketing Insights for Millennials: The Three Cs of Customer Satisfaction

Millennials are becoming the largest demographic and are the largest generation employed in the U.S. workforce. Their clout and spending power will only increase until the middle of the century. Over the past five years, they have made up the largest percentage of...

World War II Veteran Receives Brand New Boiler from Homeserve

Edward Andruskiewicz, a lifelong Luynn resident and a World War II veteran, is very grateful to HomeServe for installing a new boiler at his home. “I had 3-4 feet of water in my cellar that was caused by flooding from the Nor’easter [in January],” said Andruskiewicz....

Three Things Consumers Want from Their Utility Provider

Utility consumers have more choices, and it’s no longer enough for a utility provider to simply deliver reliable electrical service – in fact, that has become a baseline expectation from consumers. With customers’ ability to switch providers and a field full of...