Month: August 2018 Articles

Smart Homes: Energy’s Next Frontier

No one is quite sure what the next generation of smart homes will look like, but a great many of your customers want one – and energy utilities are uniquely positioned to lead the way, whether by pioneering new technologies or engaging in affinity partnerships. Demand...

CenterPoint Energy Adds Seven Home Warranty Protection Plans for Texas Natural Gas Customers

Originally posted on CenterPoint Energy's website. Houston – Aug. 24, 2018 – CenterPoint Energy today announced it has added seven new Home Services protection plans to its current natural gas pipe and air conditioning offerings. These optional plans are available to...

Value-Added Services Are the Future for Utilities

State after state is deregulating electricity, forcing utilities to offer lower prices to be competitive with retail providers. Homes boasting more energy efficiency and a growing interest in green technology flattens load growth, and many energy utilities have sought...

Online Utility Marketplaces Boost Engagement and Customer Satisfaction

As utilities seek new ways to more deeply engage customers, they are looking at branded online marketplaces for energy services.  With a significant number of millennials now making energy decisions, this strategy is one that will resonate with more and more energy...