Month: September 2019 Articles

Observing Energy Efficiency Day

Energy Efficiency Day will be observed Oct. 2, raising awareness about the benefits of energy efficiency in lowering consumer costs, alleviating demand on the grid and improving health. Buildings in the United States use nearly 40 percent of total energy, including 68...

Energy Infrastructure Impacted by Age

Most energy customers don’t think about the electricity and natural gas that powers their appliances and heats and lights their home – unless there’s a problem. Given the age and condition of our energy infrastructure, the problems compound every year. Through the...

Ideas to Improve Customer Satisfaction at Contractor Conference

A group of the top contractors in HomeServe’s network of more than 1,600 across the country attended the fourth-annual Contractors Conference Sept. 18-20 in San Antonio, where they discussed continuous improvement of customer service, closing the labor gap and...

Help Your Customers Prepare During Emergency Preparedness Month

September is Emergency Preparedness Month and, in the event of a disaster, there are several things your customers should know about their electrical service in particular, and energy safety in general. Many customers are unaware of how to prepare their homes for...