How do energy consumers view the utilities that serve them? They’ve had an opportunity to appreciate the essential...
Results for "trusted advisor" Articles
IM Plugged In EV Incentive Program Announced by I&M Power
Indiana Michigan Power (I&M) recently announced its IM Plugged In program which will accelerate Indiana residents’...
Helping Customers Navigate the Electric Vehicle Experience
Electric vehicle adoption is poised for explosive growth in the next decade. Several major automobile manufacturers...
Energy Efficiency: Why Are Some Homeowners Unengaged?
Energy efficiency is an important part of many utilities’ demand-side management and outreach efforts, but your...
New Realities in an Evolving Energy Landscape
With the energy industry in the midst of an evolution, utilities are more clearly understanding the need for...
Utility Regulators Face a New Reality
With the energy industry in the midst of an evolution, utilities are more clearly understanding the need for...
Consumer Engagement Strategy Required for Selectively Engaged
The flattening load growth and search for new revenue channels is old news to utilities – the question now is: What is...
Customer Satisfaction: Why it Matters to You
There is a strong relationship between customer satisfaction and return on equity in the energy industry, and,...
Consumer Electrical Problems: To Whom Should Your Residents Turn?
Consumers depend on electricity for their light, heat or air conditioning, refrigeration and access to their digital...
2023 E Source Forum
Attend the Solution Showcase: Workforce Solutions to Improve Utility Program Outcomes Panel Session on September 21st...
The Path Forward for Natural Gas
Published by American Gas Association, May 2021 Even as decarbonization efforts accelerate, customer energy equity...