Brianna Govoni Articles

Central Air Conditioning Repair a Blessing to Jackson Homeowner

As a life-long resident of Jackson, Mississippi, Alfred D. is no stranger to the city’s hot summers. For many years, he had a home air conditioning system to keep the humidity and high temperatures at bay. However, the retiree’s...

Returning to Work After COVID-19: The New Normal

As many states slowly begin to re-open, lifting stay-at-home orders and allowing businesses to begin operating again, we’re faced with a “new normal.” In this new normal, every other table at a restaurant is empty, and our hairdresser wears gloves, a face shield and...

Electrical Service Panel Causes Problems for Retirees

Richard K. of Canton, Ohio, had a problem: water was getting inside his home’s electrical service panel. Not only that, but both the panel and his electrical service line had become badly corroded. The deterioration of his electric line likely allowed water to seep...

CSAT: Becoming a Trusted Energy Advisor

How do energy consumers view the utilities that serve them? They’ve had an opportunity to appreciate the essential service their utility provides and utility employees’ efforts to ensure access to reliable energy during the coronavirus crisis. Public perception of...