New technology is making it easier than ever to communicate with your members in a host of ways. Best practices for...

New technology is making it easier than ever to communicate with your members in a host of ways. Best practices for...
HomeServe will host “Innovation in the New Era of Member Engagement,” a roundtable for cooperative energy utilities,...
Are you celebrating Co-op Month? We are! For more than 50 years, since the U.S. Secretary of Agriculture first...
The pandemic has put many Americans into economic shock – the sudden and unexpected loss of income – and millions are...
Low- and middle-income consumers shoulder a disproportionate energy burden, and energy equity and energy efficiency...
Energy providers must look beyond simply supplying a commodity in an industry that is undergoing rapid and...
The one thing we can depend on in the energy industry right now is change – from the proliferation of DERs to concerns...
Shirley C., her child and her grandchild lived together in her Georgia home, but the homeowner was dealing with a host...
Call center turnover rates can be two or three times that of other industries, meaning a third to nearly half of your...
At HomeServe we continually monitor major trends facing our energy utility partners and prospective partners. One...
Utilities put significant investment in energy efficiency programs, but only 40 percent of consumers participate in...