Co-Op Articles

Roundtable offers member engagement solutions

HomeServe will host “Innovation in the New Era of Member Engagement,” a roundtable for cooperative energy utilities, on December 2 at 2 pm. The panel will explore the intersection of technology and member engagement as well as best practices for engaging with...

Celebrating our Partners During Co-op Month

Just as co-ops brought electricity to broad swaths of America, they are now answering the call to provide broadband internet to 6.3 million rural American households, a service that has become a ubiquitous part of our everyday life.

CSAT: Becoming a Trusted Energy Advisor

How do energy consumers view the utilities that serve them? They’ve had an opportunity to appreciate the essential service their utility provides and utility employees’ efforts to ensure access to reliable energy during the coronavirus crisis. Public perception of...

Leadership During Crisis: What You Need to Know

Only a few weeks ago, managing loads and customer engagement were at the top of your mind, but now, you may be looking at having essential employees living in their workspace to maintain the grid, employees falling ill or operational challenges. It's time for focused...