Energy providers must look beyond simply supplying a commodity in an industry that is undergoing rapid and...

Energy providers must look beyond simply supplying a commodity in an industry that is undergoing rapid and...
Call center turnover rates can be two or three times that of other industries, meaning a third to nearly half of your...
Energy consumers want engagement and for utilities to provide solutions. As the industry goes through a rebranding...
When an energy consumer reaches out, they want to speak to someone who is friendly, knowledgeable and can help them...
HomeServe’s Biannual State of the Home Survey examines the financial impact of home repairs and other factors related...
A group of the top contractors in HomeServe’s network of more than 1,600 across the country attended the fourth-annual...
September is Emergency Preparedness Month and, in the event of a disaster, there are several things your residents...
Investor-owned energy utilities have slid nearly three percentage points in the American Customer Satisfaction Index...
Flattening load growth is an issue for every utility. However, as this revenue stream remains stagnant, energy...
The flattening load growth and search for new revenue channels is old news to utilities – the question now is: What is...
Experts agree that a shockingly large number of Americans have no savings to weather an unexpected expense. Bankrate’s...