Partnership Articles

The Path Forward for Natural Gas

Published by American Gas Association, May 2021 Even as decarbonization efforts accelerate, customer energy equity relies on recognizing the value in a robust energy mix that includes natural gas and a renewed focus on energy efficiency. Utilities represent a...
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Electric Vehicle Fleet Education: Partnering with Transportation Owners

Although electric vehicles (EVs) are primarily marketed toward individual drivers, targeting information at commercial fleet managers can be very impactful in the proliferation of consumer EV ownership. With the U.S. pledging to reduce its greenhouse gas emissions by...
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Customer Choice Shown to Positively Impact CSAT Scores

It is well-documented giving customers choices and the opportunity for interaction improves customer satisfaction, and that, in turn, improves ROI. Recent market research has shown that customers also appreciate recommendations from their energy provider. Tools such...
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Energy Equity Helps Low-Income Households Toward Energy Efficiency

Utilities, including energy and water, represent more than 20 percent of a low-income household’s monthly expenditures, a significantly higher portion than that of middle class wage earners. Tilting the balance even more is the inability of many low-income households to reach energy equity with their better-paid neighbors.

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