Serving 1.3 million residential customers in the southern two-thirds of the state, Alabama Power’s top commitment is...
Partnership Articles
HomeServe Celebrates 20 Years of Serving Homeowners and Enhancing Communities
Twenty years ago this month, HomeServe launched its first U.S. utility partnership to educate homeowners and offer...
HomeServe Ensures a Bright 2022 Holiday Season for Customers
The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of...
Severe Energy Burdens Weigh Heavily on Low-to-Moderate Income Households
A quarter of all U.S. households and two-thirds of low-income households have high energy burdens, meaning they spend...
EV charging stations provided through public-private partnership
HomeServe participated in the October unveiling of the newly renovated "Courthouse Square in Texarkana USA,” which...
The Path Forward for Natural Gas
Published by American Gas Association, May 2021 Even as decarbonization efforts accelerate, customer energy equity...
Electric Vehicle Fleet Education: Partnering with Transportation Owners
Although electric vehicles (EVs) are primarily marketed toward individual drivers, targeting information at commercial...
Customer Choice Shown to Positively Impact CSAT Scores
It is well-documented giving customers choices and the opportunity for interaction improves customer satisfaction, and...
Energy Equity Helps Low-Income Households Toward Energy Efficiency
Low- and middle-income consumers shoulder a disproportionate energy burden, and energy equity and energy efficiency...
Improve Satisfaction by Offering Recommendations from a Trusted Advisor
Energy providers must look beyond simply supplying a commodity in an industry that is undergoing rapid and...
Economic Shock Can Catch Consumers Unaware
Energy consumers want engagement and for utilities to provide solutions. As the industry goes through a rebranding...