Service Line Responsibilities Articles

Gas Service Line Repair is a Financial Shock

“When I came home that evening, I smelled gas very strongly,” Dorothy said. It’s every homeowner’s nightmare – a gas service line failure. Dorothy, a Houston resident and CenterPoint customer, learned that her gas service line, although only 15 years old, was leaking....

Homeowner’s High Water Bill Due to Leak Fixed by HomeServe Cares

Katy C. of Hyattsville, Maryland, had a nasty surprise waiting in her mailbox – a water bill for $1,000. “It was usually $80 or $100,” she said of the stunning notice. Katy didn’t understand how her bill could have spiked so high without corresponding water use, so...

Network Contractor Calls HomeServe Cares to Help Ensure Customer Safety

When Robin Tusa of Tusa’s Plumbing was at Tijuana B.’s Fort Worth, Texas, home, she noticed something odd: When they plugged in her equipment, they turned off their television. Tusa, a HomeServe USA network contractor, was at the home to unclog a sewer line when she...

HomeServe Home Repair Service Plan Remains a Success!

BPU and the Unified Government (UG) first partnered with HomeServe USA, a leading provider of home repair service solutions for residents and customers in 2016. Services include water service line repairs, sewer line repairs, and in-home plumbing plans, among other...