Green Initiatives Articles

Helping Customers Navigate the Electric Vehicle Experience

Ratepayers have long indicated their preference that their electric utility be involved with the installation of EVSE, whether it means the utility’s employees or a third party recommended or engaged by the utility. They are likely to contact you for information on local contractors who are available to safely install their chargers – HomeServe’s research found that nearly 30 percent will turn to their utilities for charger help. However, having a charger close at hand doesn’t completely relieve them of anxiety, because nearly three-quarters worry about their Level-2 charger malfunctioning or breaking.

Energy Efficiency: Why Are Some Homeowners Unengaged?

Energy efficiency is an important part of many utilities’ demand-side management and outreach efforts, but your message may be ignored, or your customer simply may not be able afford the repairs, replacements or upgrades needed to make their homes more energy...

Energy Efficiency Can be Unlocked with Behavioral Science

Utilities put significant investment in energy efficiency programs, but only 40 percent of consumers participate in energy efficiency opportunities that would reduce their bill, even if they are struggling to pay their bills. Despite the sensibility of participating...

Solar Energy: A Path to the Future

Solar energy prices have seen a sustained decrease – it once cost 20 times as much as coal to generate the same amount of energy with solar panels. However, the price dropped by more than 90 percent and is now comparable to fossil fuels. Solar distributed energy...

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