Maintenance Articles

Natural Gas Industry Contributes to Community Safety

In observance of National Safety Month, we examine how the natural gas industry keeps communities safe. Through education, prevention and innovation, natural gas companies ensure the safety of transmission lines and storage facilities. The industry’s robust safety...

Natural Gas Leads Energy Industry in Decarbonization

Not only is CCUS good for the environment, but it’s good for the economy – from the supply chain for the energy industry to supported industries such as carbon dioxide enhanced oil recovery, CCUS maintains current jobs and creates new ones. Since the U.S. is a leader in CCUS technology, U.S.-based utilities stand to play a significant global role in clean energy.

Energy Efficiency: Why Are Some Homeowners Unengaged?

Energy efficiency is an important part of many utilities’ demand-side management and outreach efforts, but your message may be ignored, or your customer simply may not be able afford the repairs, replacements or upgrades needed to make their homes more energy...

Electrical Home Fires a Focus During Safety Month

June is National Safety Month, a time intended to raise awareness about maintaining safety at home and at work. Electric and gas malfunctions can be hazardous, so this is a good time to review some safety tips and consider home protection plans for these systems that...

Natural Gas Leads Energy Industry in Decarbonization

Natural Gas Leads Energy Industry in Decarbonization

by Andrew DeCastro | Energy Efficiency, Green Initiatives, Infrastructure, Maintenance, Service Line Responsibilities, Utility of the Future

Natural gas is shrinking the energy industry’s emissions, while utilities continue to improve decarbonization efforts...

Energy Efficiency: Why Are Some Homeowners Unengaged?

Energy Efficiency: Why Are Some Homeowners Unengaged?

by Andrew DeCastro | Energy Efficiency, Engagement, Financial Shock, IOU, Maintenance, Millennials

Energy efficiency is an important part of many utilities’ demand-side management and outreach efforts, but your...

Electrical Service Panel Causes Problems for Retirees

Electrical Service Panel Causes Problems for Retirees

by Brianna Govoni | Contractor Testimonials, Contractor Videos, Financial Shock, HomeServe Cares, IOU, Maintenance, Service Line Responsibilities, Testimonials, Videos

Richard K. of Canton, Ohio, had a problem: water was getting inside his home’s electrical service panel. Not only...

Telefix Remote Home Repair Assistance Service Has Launched

Telefix Remote Home Repair Assistance Service Has Launched

by HomeServe USA | Education, Financial Shock, HomeServe news, Maintenance

HomeServe USA, a leading provider of home repair solutions, launched Telefix, a new remote home repair assistance...

An Electrical Hazard: How to Avoid One During the Holidays

An Electrical Hazard: How to Avoid One During the Holidays

by Andrew DeCastro | Education, IOU, Maintenance, Safety Tune Up Day

It’s the holidays, and your rate payers are looking forward to family gatherings, gifts and decorating, but they...

National Tune Up Day: Get Ready for Winter

National Tune Up Day: Get Ready for Winter

by Brooke Stickle | Education, Maintenance, Safety Tune Up Day

With fall comes cooler weather, hot drinks, sweaters and … heating system maintenance? That's right, it's time for...

Help Your Residents Prepare During Emergency Preparedness Month

Help Your Residents Prepare During Emergency Preparedness Month

by Andrew DeCastro | Customer Service, Education, IOU, Maintenance

September is Emergency Preparedness Month and, in the event of a disaster, there are several things your residents...

Furnace Tune Up: Better Late Than Never, but Right Now is Even Better!

Furnace Tune Up: Better Late Than Never, but Right Now is Even Better!

by Andrew DeCastro | Aging in Place, Education, Energy Efficiency, Green Initiatives, ICMA, Intergenerational Communities, IOU, Maintenance, Millennials, Mixed-age Communities, Safety Tune Up Day

It might not feel like it right now, but colder weather is right around the corner. That makes it the perfect time to...

Network Contractor Calls HomeServe Cares to Help Ensure Customer Safety

Network Contractor Calls HomeServe Cares to Help Ensure Customer Safety

by Andrew DeCastro | Customer Service, Education, General, HomeServe Cares, IOU, Maintenance, Service Line Responsibilities

When Robin Tusa of Tusa’s Plumbing was at Tijuana B.’s Fort Worth, Texas, home, she noticed something odd: When they...

Is Old Wiring Risking Your Resident’s Safety?

Is Old Wiring Risking Your Resident’s Safety?

by Andrew DeCastro | Education, IOU, Maintenance, Safety Tune Up Day, Service Line Responsibilities

Many homeowners never wonder if their house has an old wiring system, plugging all sorts of devices in for regular...

HVAC Tune Up Time for Homeowners

by Andrew DeCastro | Education, IOU, Maintenance, Safety Tune Up Day

This fall has been unseasonably warm, winter and bad weather is just around the corner. All too often, homeowners...

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