While utility customers are still looking for value for their energy dollar, today’s utilities must look beyond simply supplying a commodity in order to solidify customer relationships and increase satisfaction.

Specifically, there is a growing percentage of new decision makers, including millennials, on household energy matters who are budget conscious, environmentally and socially aware, utilize social media extensively, and are interested in gaining access to innovative companies providing new services and technologies.

 

 

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HomeServe works with hundreds of companies, cooperatives, and utilities across the US. Click below to learn more.