Partnering with HomeServe
A partnership with HomeServe gives your customers access to home repair plans that cover emergency home repairs and trusted access to a nationwide network of licensed, vetted contractors. This partnership not only delivers access but CSAT too – customers of HomeServe utility partners report higher customer satisfaction with their utility.
HomeServe is the largest provider of home repair plans in the U.S., serving more than 3.7 million customers across North America. Outstanding service is delivered to our partners’ customers by our award-winning contact center and state of the art technology.
Tap into HomeServe’s extensive industry knowledge and gain valuable insight through our numerous educational videos, whitepapers, presentations and case studies covering current issues affecting the water utility industry, as well as infographics and re-caps of our live webinars.
Products And Services
Explore the products and services HomeServe offers to your customers. Our products cover everything from normal wear and tear on hot water heaters to emergencies occurring with your water line, sewer system and even a leaky bathroom sink.
Latest Blog Posts
Call center turnover rates can be two or three times that of other industries, meaning a third to nearly half of your inbound and outbound call agents are in training. This can have an impact not only on your bottom line, but also customer satisfaction. At HomeServe,...
At HomeServe we continually monitor major trends facing our energy utility partners and prospective partners. One category, Battery Electric Vehicles (BEV), is showing potential to greatly impact the energy sector. According to our analysis based on data from the...
Utilities put significant investment in energy efficiency programs, but only 40 percent of consumers participate in energy efficiency opportunities that would reduce their bill, even if they are struggling to pay their bills. Despite the sensibility of participating...