At HomeServe, our mission is simple: to free our customers from the worry and inconvenience of home emergency repairs. And since 2003 we’ve been doing just that.
Who We Are
HomeServe USA is an independent provider of home repair plans. For over a decade, we have helped homeowners protect against the expense and inconvenience of water, sewer, electrical, heating, and cooling home emergencies by managing affordable coverage, and offering a quality service.
HomeServe serves over 4 million homeowners in the U.S. and Canada, and has an A+ rating with the Better Business Bureau. HomeServe dedicates itself to being a customer-focused company providing best-in-class emergency repair services through leading utility partners, municipalities and directly to consumers.
- HomeServe USA has been serving customers in North America since 2003.
- We offer services with more than 1000 municipal, utility and association partners in the U.S. and Canada.
- We provide service to more than 4 million customers, with more than 6.7 million contracts in North America.
- HomeServe USA is the North American arm of HomeServe PLC, a London Stock Exchange listed company in the top 200 UK companies by market capitalization.
Vision, Mission, Values
In the over 15 years we’ve been serving customers in the US and Canada, our vision, mission and values have remained intact. We remain committed to our customers, and strive to provide complete satisfaction.
To be the first place people turn to for home emergencies and repairs.
To free our customers from the worry and inconvenience of home emergency repairs.
To be the first place people turn to for home repairs.